When you’re thinking about hiring a company to install replacement windows in Lima, OH, there are a bunch of different questions you should ask them. You should ask everything from “How long has your company been in business?” to “How much do you charge for your window products and services?” But there’s one question in particular that you should not forget to ask: “Is your company registered with the Better Business Bureau?
If you work with a window company that’s not BBB accredited, it could prove to be problematic down the line. You could be asking for trouble by not asking a company about their BBB accreditation. Here is why you should only work with BBB accredited window companies.
It proves that a window company is legit.
There are so many fly-by-night Lima, OH window companies out there that will promise you the world and then fail to deliver. If a window company isn’t accredited by the BBB, it might show that they’re a company that’s not going to stand behind what they tell you. You’ll know that a window company is legitimate when they’ve taken the time to get accredited by the BBB. You’ll also know that the BBB did their due diligence and checked out a company top to bottom before accrediting them.
It shows that a window company cares about its customers.
When window companies go out of their way to get BBB accredited, they don’t just do it so that they can stick the BBB emblem on their websites. They do it because they want to show everyone that they really care about their customers. The BBB only accredits window companies that have shown that they can handle customer complaints accordingly. A great window company is never afraid to rise to the challenge of dealing with a complaint from a customer.
It gives you an opportunity to see how a window company handles complaints.
If a window company is accredited by the BBB, you’ll be able to go to their BBB page and see exactly how they’ve dealt with complaints in the past. All companies get complaints from customers at some point, but not all of them handle them the right way. You’ll be able to see first-hand whether or not a company goes above and beyond to try and keep customers happy.
It provides you with peace of mind throughout the window installation process.
When you work with a window company that isn’t accredited by the BBB, you won’t really know what you’re getting. They might do phenomenal work on your new windows—or they might drop the ball and do an awful job before falling off the face of the earth and not returning your calls. You won’t have to worry about which side of the fence a window company falls on when they’re BBB accredited.
Key Exteriors, Inc. has been BBB accredited for 15 years, and over that time, we’ve worked hard to maintain an A+ rating. That means we’re a window company you can trust for Lima, OH window installation. Call us at (260) 492-8062 today to hear more about our window services or stop by 821 W Coliseum Blvd #1, Fort Wayne, IN 46808 to check out the windows we have in store for you.